COMMITTED TO PROTECTING YOUR PRIVACY

This Privacy Policy outlines what personal information that I collect about you, how I collect it and how it is used and stored.

When you supply your personal details to Laura King Therapy they are processed and stored for these reasons:

• I collect personal information about you, as well as background information, psychological health and lifestyle, I do this in order to provided you with the best possible therapy treatment. By you requesting treatment and my agreement to provide the treatment constitutes a contract.

• I have a ‘legitimate interest’ in collecting this information as I would not be able to do my job effectively or safely without this information. You can of course refuse to provide this information, but if you were to do this, I would not be able to provide the therapy treatment.

• It is also important that I can contact you in order to confirm your appointments and also providing you with any information as part of your therapy and any matter connected to your therapy. This again constitutes a ‘legitimate interest’.

I may collect and process the following data about you:

You may provide me with personal data when completing the contact form, emails and via telephone. As well as when I provide you with an electronic intake form via email for completion or when we complete a paper intake form in conjunction with you during your therapy consultation. Personal data such as your name, address, age, gender and contact details, as well as relevant medical history and background information related to your therapy.

Handwritten client therapy notes are securely stored in a locked fire proof filing cabinet, only I have access to this information. They are destroyed by shredding, once the legal minimum of time has elapsed.

Electronic information is safely and securely stored, with third party service provider, Google Workspace. Access to this data is accessible only by me and is password protected, passwords are changed regularly and known only by me. On the second Monday of every month this information will be deleted by me.

Payments: The amount will be displayed before you make your payment. I do not store your financial information. Third party service provider, Stripe, will store your details and use these details for billing. I am not responsible for your data with Stripe. If you have any concerns about your data, you should check the Privacy Policy for Stripe here: https://stripe.com/gb/privacy

I use Google Workspace and Stripe to process these areas of my business. These providers have given their assurances that they are fully compliant with the General Data Protection Regulations (GDPR).

I will never share your data with anyone unless you request me to do so with your written consent. The only instance when I may have to share your details is if I am required by law or in response to valid requests by public authorities (eg. Court or a government agency)

I have a legal obligation to retain your records for 7 years after your most recent appointment, but after this period you can ask for your records to be deleted if you wish.
You also have a right to see what personal data of yours that I hold, and you can ask me to correct any factual errors. Provided the legal minimum period has elapsed, you can ask me to erase your records.

I Laura King, am responsible for your data protection. If you have any concerns about how I may handle your data please contact me at This email address is being protected from spambots. You need JavaScript enabled to view it.. If you you are not satisfied with my response, you have the right to raise this matter with the ICO.

I may update this policy from time-to-time.