Laura King Therapy is committed to protecting your privacy

CLIENT TERMS AND CONDITIONS

Please read these terms and conditions which apply to the provision of my professional services. By booking an appointment, you agree to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.

Free initial consultation

Initial complementary phone call, which lasts approximately 20 minutes. The purpose of these calls are to get to know each other and for you to ask any questions that you may have regarding Rapid Transformational Therapy (RTT) and the process as well as discussing your issue and how I maybe able to help you.

No therapy will be provided during the initial consultation. Any estimates of the number of sessions required to deal with your presenting issue are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change.

Booking and Payment

In-person and online sessions: Payment is required in advance and must be paid in full at least 24 hours before the scheduled session start time. Where payment has not been received 24 hours before the session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.

Session Fees: Session fees are on my website. My professional fees are subject to review and may increase from time to time.

Payment Method: Payment is made online via credit/debit card using Stripe payment. You will receive an invoice via email with a payment link.

Refunds

No refunds will be issued for cancellations within 24 hours of either your scheduled in-person or online session start time.

Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

Contact between sessions

Any contact between sessions will be by telephone, text or email during office hours only (Monday - Friday 10am - 6pm) Any messages received outside of these days and hours will be dealt with during office hours only.

Medical or Psychological conditions

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, eg. GP, Psychologist, Psychiatrist or counsellor, you may be asked to seek their permission before any therapy sessions can commence.

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

Age restrictions

You must be at least 18 years old to participate for both in-person and online sessions.

Attending your sessions

Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.

Hypnotherapy recordings

Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording is for your personal use only and must not be shared, lent, copied or sold under any circumstances.

Outcome of sessions

The agreement to work on the issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcomes can or will be guaranteed. However, I will always endeavour to use my best efforts and skills to work towards your goals and intended outcomes.

Standards of behaviour

During the course of any therapy sessions. I will treat you with respect and not abuse the trust you place in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.

You agree to not attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If you do attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behaviour, I will cancel the session and may refuse to to see you for any further sessions without refunding any payment already made.

Confidentiality

All contact, including sessions, telephone conversations and emails, will be conducted in confidence. All conversations and notes will remain confidential, except in the following circumstances:

Where you give permission for confidentiality to be broken
Where I am compelled by a court of law
Where the information is of a nature that confidentiality cannot be maintained, for example: The possibility of harm to yourself or others exists. In cases of fraud or crime.
When minors (under 18 years old) are involved.
Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.

Liability and Indemnity

Under no circumstances will Laura King be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential or other damages (including without limitation lost profits, lost revenues or similar economic lost), whether in contract, tort or otherwise, arising out of the advice or information provided to you during professional services provided by Laura King. In addition, you agree to defend, indemnify, and hold Laura King harmless from or against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.

Governing law

These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any dispute which may arise out of or in connection with these terms and conditions.

Terms and conditions

These terms and conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have re-started therapy with me after a long period of absence.

Data Protection

For my services, your personal data is collected, processed, used and stored in accordance with the UK data protection Act 2018/GDPR. A copy of my Privacy Policy can be found on my website. By booking an appointment, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you. So please check my website periodically for any changes.

Concerns and complaints

If you have a concern or complaint regarding your therapy, please discuss this with myself in the first instance and I will endeavour to resolve the issue.

Statements of understanding

By booking an appointment, you agree to abide by the terms and conditions of the client agreement. You also agree with the below statements:

I confirm that I have been advised by Laura King of the scope of the therapies that she provides and give my full consent to receiving therapy sessions from Laura King.

I understand that results may vary from person to person and the agreement by Laura King to work on the issues or problems presented by me, using whatever therapies are appropriate to my situation, In no way implies or guarantees the resolution of any presenting problems or issues.

I understand that hypnotherapy or any other therapy or information provided by Laura King either in person or via telephone, email or internet, is not a replacement or substitute for medical, psychological or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriate qualified healthcare professional.

I declare that, if advised by Laura King prior to or following any therapy sessions, to seek medical approval, I will consult with my GP, hospital consultant or other healthcare professional and gain the appropriate approval for Laura King prior to the next therapy session.

I understand that my level of motivation is vital in the therapy process and I agree to participate to the best of my ability at all times, including making reasonable use of the therapeutic suggestions during and between sessions, as well as listening to recordings and/or carrying out other therapeutic tasks as appropriate.

I have accurately and truthfully answered any questions and provided background information during the initial consultation and/or first therapy session and will continue to do so during any subsequent therapy sessions.

I consent that Laura King may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk: if I as a client, am in imminent danger to myself or others: or if a subpoena of records has been requested.

I also understand that, at any time, Laura King may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.